Expert help when you need it most
Technology issues can disrupt your business and cost valuable time and productivity. Dencom's IT support team provides fast, effective assistance to keep your systems running smoothly.
With over 30 years of experience supporting New Zealand businesses, we've seen it all. Our team can quickly diagnose and resolve issues, whether remotely or onsite.
Call our support line and speak directly with an experienced technician. Get answers to questions and walk-through solutions.
With your permission, we can securely access your computer to diagnose and fix issues quickly without an onsite visit.
For hardware issues or complex problems, our technicians can visit your location to resolve issues in person.
Critical systems don't stop at 5pm. Our after-hours emergency line ensures you can get help when you need it.
Perfect for businesses with occasional IT needs. Pay only for the support you use with no ongoing commitments.
Comprehensive ongoing support with proactive monitoring and maintenance. Predictable monthly costs and priority service.
For specific initiatives like migrations, upgrades, or new installations. Fixed-price quotes for defined scope.
We understand that IT issues are urgent. Our team prioritizes rapid response to minimize downtime.
Our technicians have decades of combined experience and hold industry certifications including:
When you call Dencom, you speak with our New Zealand-based team who understand local business needs and context.
We can identify the cause - whether it's too many startup programs, insufficient RAM, malware, or a failing hard drive - and implement the solution.
Network connectivity issues can have many causes. We systematically troubleshoot to restore your connection quickly.
From configuration problems to server issues, we diagnose and fix email problems to restore communication.
We can securely reset passwords and help implement better password management practices.
Installation failures can be due to compatibility, permissions, or conflicts. We identify and resolve the blocker.
If you've lost important files, we use specialized tools and techniques to attempt recovery whenever possible.