IT Services

Complete IT Solutions Under One Roof

For over 30 years, Dencom has been the one-stop shop for New Zealand businesses seeking reliable IT services. From consultancy and installation to ongoing support and hosted solutions, we provide everything you need to keep your technology running smoothly.

Our comprehensive service offering means you can rely on a single, trusted partner for all your IT needs, reducing complexity and ensuring seamless integration across your technology infrastructure.

IT Support

Expert IT support when you need it most. Our team provides both remote and onsite support to keep your systems running optimally and resolve issues quickly.

Remote Support

• Fast response times with remote desktop access
• Software troubleshooting and updates
• Configuration changes and optimization
• Password resets and user management
• Available during business hours and after-hours

Onsite Support

• Hardware installation and repairs
• Network setup and troubleshooting
• Server maintenance and upgrades
• On-premise assessments and planning
• Emergency callouts available

Proactive Monitoring

• 24/7 system monitoring for critical infrastructure
• Automated alerts for potential issues
• Regular health checks and reporting
• Patch management and security updates

VOIP Phone Systems (Cloud PBX)

Transform your business communications with our affordable and reliable VOIP service. Leverage Ultra Fast Broadband (UFB) for crystal-clear calls and significant cost savings compared to traditional phone systems.

Key Features

• Cloud-based PBX: No expensive on-premise hardware required
• Mobile Integration: Use your business number on your mobile device
• Advanced Call Features: Call forwarding, voicemail to email, auto-attendant
• Scalable: Easily add or remove lines as your business grows
• Cost Savings: Reduce phone bills with unlimited calling plans
• Professional Features: Call recording, conference calls, call analytics

Benefits

• Work from anywhere with the same phone system
• Improved customer service with intelligent call routing
• Disaster recovery - calls route automatically if office is unavailable
• Integration with CRM and business software
• Predictable monthly costs

Web Hosting

Reliable, fast, and secure web hosting for your business website. Choose from Windows or Linux hosting platforms based on your technical requirements.

Hosting Options

• Windows Hosting: ASP.NET, MS SQL, .NET Framework support
• Linux Hosting: PHP, MySQL, Python, Node.js support
• Email Hosting: Professional email with your domain name
• SSL Certificates: Secure your website with HTTPS
• Daily Backups: Automatic backups for peace of mind

Hosting Features

• 99.9% uptime guarantee
• Fast NZ-based servers for local audiences
• Scalable resources as your site grows
• Expert support from our local team

Networking & Internet Connectivity

Build a robust network infrastructure that supports your business operations and growth. We design, install, and maintain networks of all sizes.

Network Services

• Network Design: Custom network architecture for your needs
• Installation: Professional cabling, switch, and router setup
• WiFi Solutions: Reliable wireless coverage throughout your premises
• Network Security: Firewalls, VPNs, and intrusion prevention
• Performance Optimization: Ensure fast, reliable connectivity

Internet Connectivity

• Business-grade broadband solutions
• Ultra Fast Broadband (UFB) installation and support
• Backup internet connections for redundancy
• Managed router and firewall services
• Static IP addresses available

IT Consultancy & Planning

Make informed technology decisions with expert guidance from our experienced consultants. We help you plan for growth, optimize investments, and align IT with your business goals.

Consultancy Services

• IT Strategy: Long-term technology planning
• Infrastructure Assessment: Evaluate current systems and identify improvements
• Cloud Migration: Plan and execute moves to cloud platforms
• Security Audits: Identify vulnerabilities and implement protections
• Disaster Recovery Planning: Ensure business continuity
• Vendor Management: Coordinate with multiple technology providers

Installation Services

Professional installation ensures your technology is set up correctly from day one. Our technicians handle everything from single workstations to complete office fitouts.

What We Install

• Workstations and laptops
• Servers and storage systems
• Network equipment (switches, routers, access points)
• Printers and multifunction devices
• VOIP phone systems
• Security cameras and access control
• Backup systems